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General

Is CCTools free? Yes! CCTools is free to use. We offer a Pro tier for advanced features, but all core features are free. Is CCTools official? CCTools is not an official Canton Network or Digital Asset product. However, we are an independent platform built for the Canton ecosystem, we are part of the Canton ecosystem, and we have received an approved Canton Dev Fund grant. How do I report a bug? Use the contact form at cctools.network/contact with a description of the bug, screenshots if possible, and your browser/device info.

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Account & XP

Why did my XP drop? Some XP is tied to daily actions that reset. Also, if you un-upvote a project, the XP from that action is reversed. How do I get Level 4? Keep logging in daily to build your streak, upvote projects, follow @cantontools on X, and add a wallet. Level 4 typically takes a few days of active use. Can I reset my account? Use the contact form at cctools.network/contact if you need an account reset. Note that this will erase all XP and badges.

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Portfolio

Is my wallet safe? CCTools only requires your public wallet address for read-only tracking. We never ask for private keys or seed phrases. Your wallet is never at risk. Why are my balances wrong? Token prices are updated in near real-time but may have slight delays. If balances seem significantly wrong, try refreshing or removing and re-adding your wallet. Can I track wallets on other chains? Yes! You can connect Canton wallets along with cross-chain wallets from EVM and SVM networks to track a unified portfolio. Head to Portfolio or Profile > Connections to link all your wallets in one place.